Media Inquiries can be directed to:

media@umom.org
(602) 888-9234*

*This number will not direct you to UMOM supportive services. This number is for media-related inquiries ONLY.

If you are in need of shelter and other supportive services, please dial 211.

About UMOM New Day Centers

Founded in 1964, UMOM New Day Centers is located in Phoenix, Arizona, and serves the community of Maricopa County. UMOM’s unique approach is empathetic, connection-focused and individualized to every person. Every night, the organization provides safe shelter and supportive services for nearly 800 individuals experiencing homelessness - 155 families and 130 single women. We believe every person deserves the dignity of a safe, stable place to call home. Rooted in trust and proactive support, UMOM offers over 900 units of affordable housing across the Valley - all in service of our mission to restore hope, rebuild lives and end homelessness.

UMOM New Day Centers Press Releases

Featured
UMOM Celebrates Transformative Progress in 2024 and Looks Ahead to a Promising 2025
UMOM Celebrates Transformative Progress in 2024 and Looks Ahead to a Promising 2025

UMOM New Day Centers capped off a year of remarkable milestones, including the grand reopening of two state-of-the-art facilities that added an additional 192 beds and 42 rooms to UMOM’s campus furthering their ability to serve families experiencing homelessness in Maricopa County. These achievements reflect UMOM’s 60 years of unwavering commitment to restoring hope, rebuilding lives, and addressing homelessness in the community.

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UMOM Highlights the Impact of Long-Time Volunteer and Phoenix Resident, Steve Hudson
UMOM Highlights the Impact of Long-Time Volunteer and Phoenix Resident, Steve Hudson

UMOM New Day Centers, the largest family and single women’s shelter in Arizona, is proud to highlight the exceptional contributions of one of its most dedicated volunteers and Phoenix resident, Steve Hudson, whose commitment to workforce development and mentorship has been instrumental in transforming lives.

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  • Our Annual Impact Report is a great resource for understanding UMOM’s many programs and services.

  • UMOM operates the Family Housing Hub on the New Day Centers Campus and manages the Service Priority List (SPL) for all family homeless shelter providers in the valley.

    FHH staff work 1:1 with families to understand their situation and create a short-term crisis plan and a long-term housing stability plan. FHH helps the family identify their own supports and community resources. Many families are able to create a stability plan that avoids needing emergency shelter. For those who can't, FHH collects the necessary information to put families on the list for 5 family homeless shelters in the valley and screen for eligibility for over 10 housing programs.

    SPL (Service Priority List) Tier Definitions:

    • Priority 1 (P1): Families experiencing unsafe situations such as sleeping outside, or in a shelter and needing to transfer.

    • Priority 2 (P2): Families who can temporarily stay indoors (with friends and family, as an example) but only have a few more days to stay.

    • Priority 3 (P3): Families who have contacted 2-1-1 and been placed on the shelter waitlist and who need to be assessed and categorized as P1 or P2.

    Family Waitlist Data

    The following are averages per SPL tier for the 2nd quarter of 2024 (April - June):

    • P1: 100 families

    • P2: 45 families

    Average wait time for family emergency shelter in Q2 was approximately 6 weeks.